Objectives:

After this course, participants will:

• Improve your crisis management initiatives by learning about the top crisis management models and theories
• Learn a wide range of theories and models applied in crisis management
• Have the skills to critically establish that there is no “best” way out of a crisis.
• Secure the theoretical repertoire that can make you think of the possibilities before a crisis fully emerges
• Acquired the methodological tools to avoid potential all dominoes impacts until the path is clear and the crisis has passed.
• Manage the general concept that a crisis is compounded when the people blame a government, institutions, and companies
• Avoid institutional loss of credibility, and reputation, and legitimatize as part of the collateral damage resulting from a crisis.
• Learn to respond wisely to help restore its standing with the people. Building and deploying a communication strategy and campaigns.
• Deploy the concept of institutional resilience, and acquire the foundations to become more resistant to affronts, challenges and failure.

Course Outcome(s):

Participants will have:

• Secured crisis management literacy about the top crisis management models and theories
• Know about a wide range of theories and models applied in crisis management
• The theoretical ability to assess a potential crisis before a crisis fully emerges
• The methodological tools to avoid potential all dominoes developments (locally, regionally, and globally)
• Acquire a toolbox to manage a crisis when the people blame a government, institutions, and companies
• Learned to build and deploy a communication strategy and campaigns to manage a crisis.
• Acquired the skills to critically establish that there  is no “best” way out of a crisis